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This Privacy Policy describes how Cellprism.ai (“we”, “our”, “us”) collects, uses, and protects personal data when you access or use our website, platform, and related services (collectively, the “Platform”).
We are committed to handling personal information responsibly, securely, and transparently, in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR) and other relevant privacy frameworks.
By using Cellprism.ai, you agree to the collection and processing of your information as outlined in this Policy.
This Platform is operated by [Insert Company Name], located at [Insert Business Address].
If you have any questions regarding this Privacy Policy or wish to exercise your data rights, please contact us at [Insert Contact Email].
We collect and process personal data necessary to operate the Platform effectively and provide users with a secure, efficient, and personalized experience.
Account details such as your name, email address, and password.
Payment information, processed securely through third-party providers.
Prompts, text inputs, and content you submit when using AI tools.
Communications sent through contact forms, chat, or email.
Log data such as IP address, browser type, device identifiers, access times, and referring URLs.
Usage metrics, token activity, and interaction history with AI tools.
Cookies and similar technologies for analytics and session management.
We use your personal data for the following purposes:
To provide, operate, and maintain the Platform and its features.
To process payments, manage accounts, and deliver purchased services.
To personalize user experience and improve functionality.
To provide customer support and respond to inquiries.
To monitor and prevent fraudulent or unauthorized activity.
To comply with legal obligations and enforce our Terms of Use.
We process data based on one or more of the following legal grounds: contractual necessity, legitimate interest, legal obligation, or your explicit consent.
When you submit prompts or inputs to the Platform, they may be processed by third-party AI providers for the purpose of generating content.
We do not share or use your data to train AI models, nor do we make your prompts or outputs public.
Inputs and generated content are stored temporarily to complete requests and ensure service functionality.
All payments on the Platform are processed by secure third-party payment providers.
We do not store or have access to sensitive financial data such as full credit card numbers.
Transaction records (amount, time, payment method) are stored as required for billing, verification, and compliance purposes.
The Platform uses cookies and similar technologies to:
Keep user sessions active and secure.
Remember preferences and improve navigation.
Measure performance and usage statistics.
You can control or disable cookies in your browser settings. Please note that disabling cookies may affect site functionality.
We retain personal data only as long as necessary to fulfill the purposes outlined in this Policy or as required by law.
Typical retention periods include:
Account data: for as long as your account remains active.
Payment and transaction data: up to 7 years for tax and accounting compliance.
Support and communication records: up to 12 months after resolution.
When data is no longer needed, it is securely deleted or anonymized.
We do not sell or trade personal data.
We may share limited information with:
Trusted service providers assisting in operations (e.g., cloud hosting, AI infrastructure, analytics, payment processing).
Legal or regulatory authorities when required by law.
Successor entities in the event of a merger, acquisition, or restructuring.
All third-party processors are required to adhere to strict confidentiality and data protection standards.
Your data may be processed outside your home country to facilitate Platform operations.
Where such transfers occur, appropriate safeguards—such as Standard Contractual Clauses or equivalent protections—are implemented to ensure compliance with applicable data protection laws.
We apply industry-standard technical and organizational measures to protect personal data from unauthorized access, alteration, disclosure, or destruction.
These include encryption, secure servers, access controls, and regular security audits.
While we strive to protect your data, no system can guarantee absolute security. Users are advised to maintain secure passwords and protect their account information.
Depending on your jurisdiction, you may have the following rights:
Access: Request confirmation and a copy of your personal data.
Rectification: Correct inaccurate or incomplete information.
Erasure: Request deletion of your data, where legally permissible.
Restriction: Limit processing in specific circumstances.
Portability: Request a copy of your data in a machine-readable format.
Objection: Object to data processing based on legitimate interests.
Withdraw Consent: Withdraw consent where processing is based on it.
To exercise your rights, contact us at [Insert Contact Email]. We may need to verify your identity before fulfilling requests.
The Platform is not intended for individuals under 18 years of age.
The Platform may contain links to third-party websites or services.
We are not responsible for the privacy practices or content of those websites.
Users are encouraged to review third-party privacy policies before interacting with external sites.
This Privacy Policy may be updated periodically to reflect changes in legal requirements, services, or data processing practices.
The most recent version will always be available on this page, with an updated “Last Updated” date.
Significant changes may be communicated via email or notification within the Platform.
If you have any questions about this Privacy Policy, your data, or wish to exercise your rights, please contact:
Data Protection Officer
[Insert Company Name]
[Insert Address]
Email: [Insert Contact Email]
You may also have the right to lodge a complaint with your local data protection authority if you believe your data has been processed unlawfully.
By using Cellprism.ai, you confirm that you have read and understood this Privacy Policy and consent to the collection and use of your personal data in accordance with its terms.
